Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@fabulaswim.com. Please note that returns will need to be sent to the following address: Fabula Swimwear of Florida LLC 18210 Maberly Rd. Weeki Wachee, Florida 34614, you can use a carrier of your choice to ship your return.

Customers must supply their own shipping labels for returns. Please include a copy of your invoice, take the package to the nearest drop off location for the specified carrier and retain a copy of the tracking number for your records. ( shipping method at your own expense) We recommend that you use a shipping method that is traceable. Please note we cannot be held accountable for packages that are lost in transit.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@fabulaswim.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

If you received a free gift with your purchase and your return reduces the merchandise subtotal of your order below the threshold to earn the free gift, you must return the gift merchandise along with your returned items.
If the free gift is not returned the original value of the gift will be deducted from your refund.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase and place a new order.
You can use a carrier of your choice to ship your return to the address below or for your convenience.

Fabula Swimwear of Florida LLC, 18210 Maberly Rd. Weeki Wachee, Florida 34614

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

A refund will be issued to your credit card for the value of the merchandise and any sales tax you may have incurred. Please note that we cannot refund shipping charges. 

Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@fabulaswim.com.

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